The Lightroom mobile presets are to be used with the Free mobile app ‘Adobe Lightroom’:
The installation files you receive are in DNG format. Download the files to your mobile phone via the link that appears after your purchase. The link can also be accessed via ‘MY ACCOUNT’ or via your email.
The link will take you to files on Google Drive. Download the files straight to your mobile phone as shown below.
NOTE: Please note this Google Drive folder (see below) can look different on different phones (even on older/newer IPhones) and unfortunately, we cannot cover all possible devices in our instructions. If you have issues downloading your Lightroom mobile presets, please refer to Google instructions for your particular phone, e.g. check this link or search Google with ‘how to download files from Google Drive to XXX phone’.
Option 1 (Iphone or Android):
Option 2 (Iphone – older phones):
If you still have issues with downloading, do not worry – simply ask us to email you preset files and try to download from your email – this normally works well for most devices.
I am getting empty / black / gray images instead of pictures.
This is TOTALLY FINE. The installation DNG files should look like black / gray squares or a grid of images in your Camera Roll. Please DO NOT try to open them on your phone – they will not open. Simply continue the installation.
I am not getting separate photos, only a grid of 9 images.
You are doing it right. You are not supposed to download separate images. Simply continue the installation with the DNG file downloaded.
I have tried everything and I cannot download from Google Drive to my phone.
That’s fine, do not worry. You can either:
When I try to download I can only see ‘Open in… VSCO App’
You do not need to use ‘Open in…’ option. You need to download the file to your mobile phone. Then open Adobe Lightroom App and upload it there – see next steps.
Open the Adobe Lightroom App (if you don’t have it, install first – it’s FREE. Download App here for: IPhone and Android). Create a New Album. Click ‘Add Image’ button and add the DNG files. They will appear in Lightroom App as grids of 9 images.
I can only see a grid of 9 images / black / gray square in my Lightroom App
This is TOTALLY FINE. The installation DNG files should look like black / gray squares or a grid of images. Simply continue the installation.
I have uploaded the file to Lightroom App but the presets did not appear
This is correct. For your Lightroom mobile presets to appear you need to complete the next step ‘Create your preset’ – see below.
Open the image > Click the 3 dots in the top right corner (or similar button depending on the phone) > Click ‘Create Preset’ > Name your preset > Choose preset group ‘User Presets’ > Save
Go back to Home Page in your App. Add your own photo and open it. In the Edit Mode scroll the bottom panel to ‘Presets’ > ‘User Presets’ > Click the preset you have created. Enjoy!
I have installed my Lightroom mobile presets as per instructions but when I apply it to my photo, nothing changes / The preset does not work
This might happen if you downloaded file as an image (JPG) not as an installation file (DNG).
You need to re-download your file as an installation DNG file.
If you cannot do this via the Google Drive link, you can either: